Who this policy covers
Rushmore Garage Repair LLC operates this website. This policy covers website visits and information you provide when asking us for garage door service. RushmoreRADAR is our service-management platform; it is used by our team to handle those requests. Our terms of service explain online requests, scheduling and service information.
Browsing this website
This website does not include advertising trackers, a payment form, or an embedded map. Hosting providers process technical request information, such as IP addresses and access logs, to deliver and protect the site. Access controls on a private preview may use authentication cookies.
Website analytics and cookies
On our public website, Google Analytics loads automatically for visitors our hosting provider identifies as being in the United States, unless they have opted out or their browser sends a Global Privacy Control or Do Not Track signal. We do not display an opening consent banner. Analytics stays off for other countries and when we cannot confirm the visitor’s country.
We use analytics to measure page views, clicks on our phone and service-request links, form starts and successfully received requests. A phone-link click does not tell us whether a call connected, and a received request is not a booked appointment. We do not send form entries, customer contact information, service addresses, request references or complete URL query strings to Google Analytics.
Google receives website-usage events and processes technical information such as cookie identifiers, browser and device details, and network information when your browser connects to its services. Analytics uses first-party cookies to recognize repeat visits. Our analytics cookies are configured to expire after 180 days, with that period renewed on later visits while analytics is enabled. We disable advertising storage, advertising personalization and Google signals in our website tag. Learn about Google’s use of information from partner sites.
Your analytics choices
Select “Analytics settings” in the footer, then “Turn off,” to stop analytics on this browser. This removes the Google Analytics cookies our website can access and stops further website analytics events. It does not erase data already received by Google. You can return to the same settings to turn analytics back on for eligible U.S. visits.
We remember your choice on this browser for up to 180 days. Clearing browser storage, changing browsers or using another device can reset that choice. We continue to honor valid opt-outs saved before this policy update. Browser privacy signals take priority over an on setting. When analytics is enabled, we also keep a broad traffic-source category and landing-page path for the browser tab’s session. You can use the website, call us and submit a service request with analytics off.
Contacting Rushmore
Phone and email links open your device’s calling or email application. Information you choose to send can include your name, contact details, city, service needs, and any photos. It is used to respond to your inquiry and arrange requested services.
Inbound and outbound call recording
Inbound calls to Rushmore Garage Repair LLC and outbound calls from our team to customers may be recorded for staff training and quality control purposes. Recordings may include your voice and information you share during the conversation.
For questions about call recordings, contact us using the details below. This website notice does not replace any recording notice or consent required at the time of a call.
Online service requests
The service request form requires your first and last name, phone number, email address, service address, city, ZIP code and service needs. You can also provide your preferred timing. We store these details in RushmoreRadar, our service-management platform, so authorized team members can respond and arrange service. A request does not reserve an appointment.
We also record the originating website page, a request reference, timestamps and a protected identifier derived from the requesting IP address to help prevent duplicate submissions and abuse. The form does not request payment details or sign you up for marketing. Please keep payment information and other sensitive details out of your service description.
Payments and billing
We accept Visa, Mastercard, Discover and American Express for our services. Our website’s service request form does not collect card numbers or charge your card. Payments are handled separately through the payment process provided by our team.
Payment providers process the transaction and the billing information needed to complete it. We use related invoice and payment records to manage your service, receipts and accounting. Please do not send a full card number, security code or bank account details through this website’s request form or by email.
External links
Community resources and other external websites have their own privacy practices.
Sharing and your choices
We do not sell or rent customer information or provide it to other businesses for their own marketing. Providers that help us host the website, measure its use, deliver email or text messages, or arrange requested services may process information needed for those tasks. Google’s analytics processing is described above; your service-request form details are not sent to Google Analytics.
Contact us to ask about information you have provided, request a correction or deletion, or ask us to stop optional communications. Some records may need to be retained for service, accounting, or legal obligations, and information may be disclosed when required by law.
Keeping records and protecting information
How long a record is needed depends on its purpose, such as responding to an inquiry, completing a job, handling a service question or meeting accounting and legal obligations. The 180-day settings described above apply to browser analytics cookies and preferences, not to all service records or information already received by Google.
Access to service requests is limited to authorized team members. We use secure website connections and measures to protect the request system against abuse. No website or communication method can promise complete security. If you believe information sent to us has been exposed or misused, contact us using the details below.
Children’s information
This website is intended for people arranging garage door services, not for children under 13. Please contact us if you believe a child has provided personal information so we can review the record and address it appropriately.
Questions and requests
Email rushmoregaragerepair@gmail.com or use the phone number for your city on our contact page. Please do not include payment card details in email.
Tell us whether you want access to information you provided, a correction, deletion or help with a privacy choice. Include only the contact details we need to find your request or service record. We may need to confirm your identity before releasing or changing information. If we cannot fulfill a request, you can ask us to review the decision through the same contact channels. Any rights that apply under privacy law remain available to you.
Updates to this policy
We will update this page as our website and information practices change. The date at the top identifies the current version. Any consent required for a new use of your information will be requested separately; updating this policy does not provide that consent.